GENEX

By using the app or website registering yourself at ‘genexchild.com' you authorize us, Genex [which means brand Genex and its parent company Perfect Search Gateway Pvt.Ltd. everywhere in this document], our affiliates & our associate partners to contact you via email or phone call and offer you their services product or associated service or their by product, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties, for which reasons, as well as web aggregation, personally identifiable information may be collected as detailed below. And Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from the Genex & associate partners for the above mentioned purposes.
This Privacy Policy covers Genex's process of personally identifiable information that Genex collects when you are on the Genex website/app, and when you use Genex's services. This policy also covers Genex's process of any personally identifiable information that Genex's business partners share with Genex. This policy does not apply to the practices of companies that Genex does not own or control or to people that Genex does not employ or manage.
Genex collects personally identifiable information when you register for a Genex account, when you use certain Genex products or services, when you visit Genex pages, and when you enter promotions. Genex may also receive personally identifiable information from our business partners. When you register with Genex, we may take your details. Once you register with Genex and sign in to our services, you are not anonymous to us.
Also during registration, you may be requested to register your mobile phone and email id, or other device to receive text messages, notifications, and other services to your wireless device. By registration you authorize us to send sms/email/whatsapp alerts to you for your login details and any other service requirements or some advertising messages/emails from us.
Visitors to this website/portal and every third party is hereby informed that the owners of this app/website/portal, are not the agents or intermediaries of the Healthcare Service Provider, whose products are dealt with in this website/portal. They are also not the sub-agents or sub-intermediaries of the agents and intermediaries of the respective Healthcare Service Provider. Though endeavour is made to make correct policy/product comparisons, quotes, features, etc., based on the information provided by the Healthcare Service Provider or their agents or intermediaries, it is made abundantly clear that Genex, its directors, shareholders, officers and employees and Genexchild.com are in no way responsible to or liable for any one for his/her decision, and every prospect/ customer shall be solely responsible for the consequences of his/her decision. We are not responsible for any sort of discrepancies.
Not-withstanding anything mentioned before, we reserve the right to contact you via any mechanisms, not limited to email, sms, or phone calls, to solicit feedback of your experience and to provide any additional services that you would be eligible for, either as a customer or as a visitor. We should not be held liable for any damages occurring to you as part of feedback solicitation and additional service provision.
'We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. Cookies enable this website to recognize the information you have consented to give to this website and help us determine what portions of this website are most appropriate for your professional needs. We may also use cookies to serve advertising banners to you. These banners may be served by us or by a third party on our behalf. These cookies will not contain any personal information.
Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely.
There is no purpose of violating any copyright or intellectual copyrights issue. All information provided on the portal Genex is subject to the discretion of the same and is likely to change without any notice. Though, any changes in public utility will be communicated in our portal.
Information Sharing and Disclosure
Genex may sell or rent your personally identifiable information to anyone other than as specifically noted herein. Notwithstanding the foregoing, Genex may share, sell and/or transfer your personally identifiable information to an affiliate and/or associate partner. Genex may also share, sell, and/or transfer your personally identifiable information to any successor-in-interest as a result of a sale of any part of Genex 's business or upon the merger, re-organization or consolidation of Genex with another entity on a basis that Genex is not the surviving entity. For the purposes of this paragraph, 'affiliate' means any person directly, or indirectly through one or more intermediaries, that controls, is controlled by or is under common control with Genex. The term 'control,' as used in the immediately preceding sentence, shall mean with respect to any person, the possession, directly or indirectly, of the power, through the exercise of voting rights, contractual rights or otherwise, to direct or cause the direction of the management or policies of the controlled person. As used in this Privacy Policy, the term 'person' includes any natural person, corporation, partnership, limited liability company, trust, unincorporated association or any other entity.
If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any Personal Information that we have collected about you, please e-mail your request to support@genexchild.com.
Third Party Advertising
We may use third-party advertising companies and/or ad agencies to serve ads when you visit our Web site. These companies may use information (including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you.
'We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please call customer care or write in to support@genexchild.com
Legal
We follow the norms of non disclosure agreement. It is our endeavour to ensure that the websites linked to us are safe and secure. However we have no control over 3rd party websites. Given our legal responsibilities to legal authorities and regulators, there may be situations when we need to share your information with legal authorities or processes or need to protect our right or comply by terms and conditions.
Genex does not guarantee any health treatment may it be time, quality, cost, delivery or anything else. Genex does not take any responsibility of making patient reach the center in time, availability of doctors, quality of center, quality of treatment, cost of treatment and outcome of treatment. Genex can only help connect the patient to the health center. Genex is a Health Support platform which can only try to help the patient get connected to the medical centers after they generate the code.
Other sites
There might be affiliates or other sites linked to our web site. Personal information that you provide to those sites are not our property. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies. These sites may place their cookies or other files on your computer, collect data or solicit personal information.
Privacy Policy Changes
Genex may amend this policy from time to time, at our discretion. If we make any substantial changes in the way we use your personal information we will post the changes here on these Privacy Policy pages.

Welcome to Genex website, referred to as Genex herein. The term site and/or website and/or App and/or Call Center/s in this entire document would collectively mean Genex Website, Genex App and Genex Call Centers. Before you may use the Site, you must read and accept all of the terms and conditions in, and linked to, this Terms of Use, Disclaimer and the linked Privacy Policy. We strongly recommend that, as you read this ToU, you also access and read the linked information, since it is incorporated into and hereby made part of this ToU. This ToU is effective upon acceptance. Use of any functionality of the Site constitutes acceptance of this ToU. If this ToU conflicts with any other documents, the ToU will control for the purposes of usage of the Website/App. If you do not agree to be bound by this ToU and the Privacy Policy, you may not use Genex in any way. Be sure to return to this page periodically to review the most current version of the ToU. We reserve the right at any time, at our sole discretion, to change or otherwise modify the ToU without prior notice, and your continued access or use of this Site signifies your acceptance of the updated or modified ToU.
Every test shall be booked through Genex at a center of your choice at least 3 working days in advance. The center, hospital, diagnostic center, would meanIf the center of your choice is not available on Genex Network, Genex will help get that center on its network else help you with another center on its network. Genex assumes no responsibility of any kind and by selecting the center you indemnify Genex for any mishapening before, during & after the tests. Test/s would mean consultations, appointments, tests, procedures, surgeries, medicines or anything even if it is not mentioned in this ToU/T&C.

1. Description of Services

In the Site, Genex provides users with access to information primarily about Healthcare Services including but not restricted to Diagnostic Services and medical services (the "Service"). You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site. By making use of this site, and furnishing your personal / contact details, you hereby agree that you are interested in availing and purchasing the services that you have selected. You hereby agree that Genex or/and its associates may contact you either electronically or non electronically, to understand your interest in the selected products and services and to fulfil your demand. You also agree that Genex reserves the right to make your details available to partners and you may be contacted by the partners for information and for sales through electronically or non electronically. You agree to receive promotional materials and/or special offers from Genex.

2. License and Site Access

Genex grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of any kind of information for the benefit of another individual, vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in Genex’s sole discretion) an unreasonable or disproportionately large load on Genex 's infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by Genex to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by Genex. By using the Site you agree not to: (i) use this Site or its contents for any commercial purpose; (ii) make any speculative, false, or fraudulent transaction or any transaction in anticipation of demand; (iii) access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; (iv) violate the restrictions in any robot exclusion headers on this Site or bypass or circumvent other measures employed to prevent or limit access to this Site; (v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure; (vi) deep-link to any portion of this Site (including, without limitation, the purchase path for any service) for any purpose without our express written permission; or (vii) "frame", "mirror" or otherwise incorporate any part of this Site into any other website without our prior written authorization.

3. Eligibility

The Service is available to anyone who registers with Genex. Users may not have more than one active account. Additionally, users are prohibited from selling, trading, or otherwise transferring their accounts to another party.

4. Your Account

In consideration of your use of the Site, you represent that you are of eligible to form a binding contract and are not a person barred from receiving services under the laws of India or other applicable jurisdiction and will only use the Site to make legitimate purchases for you or for another person for whom you are legally authorized to act (and will inform such other persons about the ToU and/or Privacy Policy) that apply to the purchase you have made on their behalf (including all rules and restrictions applicable thereto). You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Genex has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Genex has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify Genex immediately of any unauthorized use of your account or any other breach of security. Genex reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion. Notwithstanding the above, we retain the right at our sole discretion to deny access to anyone to the Site and the Services we offer, at any time and for any reason, including, but not limited to, for violation of the ToU or Privacy Policy. Additional terms and conditions will apply to your purchase of services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding use of products, or services. You agree that any violation of any such supplier's rules and restrictions may result in cancellation of your purchase(s), in your being denied access to the applicable service(s), in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

5. Specific Terms & Conditions

The code generated by this Site for your use is valid for up to seven (7) days and can only be used once. All tests/ procedures etc. must be booked at least 3 (three) days in advance of the date on which the test/ procedure is to be conducted, Genex does not provide healthcare services and only offers information and access to healthcare services by booking appointments and is in no way responsible for any outcomes as a result of availing the services. Genex does not guarantee any time for providing of services by your chosen healthcare service provider. The services provided by the Healthcare service Provider that require such Healthcare service Provider to have an up-to-date regulatory authorization, license, or certification are not verified, validated, or cross checked by Genex. Genex is not responsible for any regulatory breach or malpractice by such Healthcare service provider.

6. Refund Policy

No refunds are possible from Genex as the money is paid to your healthcare service provider immediately when you pay through Genex portal. You may however discuss the refund issue with the healthcare service provider directly and depending upon their refund policy, they can decide what steps to take. Genex has no role to play in this.

7. Submitted Content

Genex does not claim ownership of any materials you make available through the Site. At Genex's sole discretion, such materials may be included in the Service in whole or in part or in a modified form. With respect to such materials you submit or make available for inclusion on the Site, you grant Genex a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials (as well as use the name that you submit in connection with such submitted content). You hereby represent, warrant and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to. We take no responsibility and assume no liability for any submitted content posted or submitted by you. We have no obligation to post your comments/ ratings; we reserve the right in our absolute discretion to determine which comments are published on the Site. If you do not agree to these terms and conditions, please do not provide us with any submitted content. You agree that you are fully responsible for the content you submit. You are prohibited from posting or transmitting to or from this Site: (i) any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Site.

8. Disclaimer of Liability and Warranty

Genex does not guarantee any health treatment may it be time, quality or cost. Genex does not take any responsibility of making patient reach the center in time, availability of doctors, quality of center, quality of treatment, cost of treatment and outcome of treatment. Genex can only help in assisting to connect the patient and the health center. The Content, Products, and Services Published on this site may include inaccuracies or errors, Including Pricing errors. We do not guarantee the accuracy of , and disclaim all liability for any errors or other inaccuracies relating to the information and description of the content, products, and services we expressly reserves the right to correct any pricing errors on the site and/or on pending reservations made under an incorrect price. Genex makes no representation about the suitability of the information, Software, products, and services contained on this site for any purpose, and the inclusion or offering of any products or services on this site does not constitute any endorsement or recommendation of such products or services. All such information, software, products, and services are provided 'AS IS' without warranty of any kind. Genex disclaims all warranties and conditions that this site, its services or any email sent from Genex, its affiliates, and/or their respective suppliers are free of viruses or other harmful components. Genex hereby disclaims all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and no infringement. The service provider providing services on this site are independent affiliates and Genex is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefore. Genex and its affiliates have no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense omissions delays or acts of any government or authority. In no event shall Genex and/or its affiliates be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this site or with the delay or inability to access, display or use this site (including, but not limited to, your reliance upon opinions appearing on this site; any computer viruses, information, software, linked sites, products, and services obtained through this site; or otherwise arising out of the access to, display of or use of this site) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if Genex and/or its affiliates their respective suppliers have been advised of the possibility of such damages. All free rides, free stays and free healthy food are catered from third parties and is subject to one time use only. Genex may withdraw the offer anytime without any notice depending on T&C with these partners. Genex is not responsible for any services given by any of its partners and the user/patient is availing the service at their own risk. Genex does not take any responsibility for any communications or promises made by any third party on behalf of Genex.

9. Disclaimer of Online Availability,Impressions, And Click-Throughs

In addition to the other disclaimers and limitations discussed in this notice, there are no guarantees and no warranties regarding online availability, impressions, and click-through of www.Genexchild.com, its web pages, and any material, information, links, or content presented on the web pages at www.Genexchild.com, its web pages, and any material, information, links, or content presented on the web pages at www.Genexchild.com, may be unavailable for online access at anytime. Advertising sponsors and advertising must be approved by Genex before the posting of any advertising material, information, links, content, banners, and graphics on www.Genexchild.com/ Genex reserves the right to accept or to reject any advertising sponsor or any advertising for any reason.

10. License Disclaimer

Nothing on any Genex’s website shall be construed as conferring any license under any of Genex's or any third party's intellectual property rights, whether by estoppel, implication, or otherwise.

11. Local Laws

Genex controls and operates this Website from its headquarters in New Delhi, India and makes no representation that the materials on the website are appropriate or available for use in other locations. If you use this Website from other locations, you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries. Unless otherwise explicitly stated, all marketing or promotional materials found on this Website are solely directed to individuals, companies or other entities located in India and comply with the laws prevailing for the time being in force in India. Disputes if any shall be subject to the exclusive jurisdiction of Courts at New Delhi.

12. Limitation of Liability

You expressly understand and agree that Genex and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from use of the site, content or any related services. If, despite the limitation above, Genex or its Affiliates are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of Genex and/or Its Affiliates will in no event exceed Rupees One Hundred only (INR 100). The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of Genex, Its Affiliates, and/or their respective suppliers.

13. Indemnity

You agree to indemnify and hold Genex (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including reasonable attorneys' fees, or arising out of or related to your breach of this ToU, your violation of any law or the rights of a third party, or your use of the Site.

14. Electronic Communication

When you use the Site or send emails to Genex, you are communicating with Genex electronically. You consent to receive communications from Genex electronically. Genex may communicate with you by email or by posting notices on the Site or by phone or usually available means of communication. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

15. Site-Provided Email and Postings

The Site may provide users with the ability to send email messages to other users and non-users and to post messages on the Site. Genex is under no obligation to review any messages, information or content ("Postings") posted on the Site by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, Genex may from time to time monitor the Postings on the Site and may decline to accept and/or remove any email or Postings. You understand and agree not to use any functionality provided by the Site to post content or initiate communications that contain: (i) Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law; (ii) Advertisements or solicitations of any kind; (iii) Impersonate others or provide any kind of false information; (iv) Personal information such as messages which state phone numbers, account numbers, addresses, or employer references.; (v) Messages by non-spokesperson employees of Genex purporting to speak on behalf of Genex or containing confidential information or expressing opinions; (vi) Messages that offer unauthorized downloads of any copyrighted or private information; (vii) Multiple messages placed within individual folders by the same user restating the same point; (viii) Chain letters of any kind; or (ix) Identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message. This prohibition includes but is not limited to a) Using Genex to send messages to people who don't know you or who are unlikely to recognize you as a known contact; b) Using Genex to connect to people who don't know you and then sending unsolicited promotional messages to those direct connections without their permission; and c) Sending messages to distribution lists, newsgroup aliases, or group aliases.

16. Links

The Site or third parties may provide links to other World Wide Web sites or resources. Because Genex has no control over such sites and resources, you acknowledge and agree that Genex is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Genex shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

17. Access To Password Protected/Secure Areas

Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.

18. Modification and Notification of Changes

Genex reserves the right to make changes to the Site, related policies and agreements, this ToU and the Refund Policy, Disclaimer, Privacy Policy at any time. If Genex makes a material modification to this ToU, it may notify you by displaying a prominent announcement above the text of this ToU or the Privacy Policy, as appropriate, for thirty (30) days, being deemed sufficient notification, of such changes. After notice of a modification to the ToU or the Privacy Policy has been posted for 30 days, the notice will be removed. If you have not used the Site for more than 30 days, you should check the ToU and/or Privacy Policy prior to any further use of the Site. Should you wish to terminate your account due to a modification to the TOS or the Privacy Policy, you may do so by sending an email with the subject line "Termination" to the following email address: support@Genexchild.com. If you choose to continue using the Site, you agree that by doing so you will be deemed to accept the new ToU, Privacy Policy, Refund Policy and Disclaimer.

19. Trademarks

The trademarks, logos and service marks ("Marks") displayed on the Site are the property of Genex and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Genex. All information and content including any software programs available on or through the Site ("Content") is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.

20. Survival of Terms After Agreement Ends

Notwithstanding any other provisions of this ToU, or any general legal principles to the contrary, any provision of this ToU that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this ToU.

21. General

If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Headings are for reference purposes only and do not limit the scope or extent of such section. This ToU and the relationship between you and Genex will be governed by the laws of the India without regard to its conflict of law provisions. You and Genex agree to submit to the personal jurisdiction of the courts located in New Delhi jurisdiction with respect to any legal proceedings that may arise in connection with this ToU. The failure of Genex to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. Genex does not guarantee it will take action against all breaches of this ToU. Except as otherwise expressly provided in this ToU, there shall be no third-party beneficiaries to this ToU. This ToU constitutes the entire agreement between you and Genex and governs your use of the Site, superseding any prior agreements between you and Genex with respect to the Site.

Employees, partners and associated staff of Genex are not accountable for any loss, harm or damage occurring due to usage of information from the portal. Customers are advised to use their own discretion in such matters. Genex is not legally responsible for the same in any matter what so ever. The facts & figures stated anywhere on the site are approximate and a personal view point of Genex Team and holds no responsibility. User is advised to do their own research before using Genex services.
The rates may vary/change any time and Genex holds no responsibility.
Please do an in-depth survey of the market and register for Genex Program at your own risk. If you agree, it is understood that you have done it with your own free will & full consent and you indemnify Genex fully.
Genex may have a commercial understanding with the healthcare service provider to which you will have no objection.
Health care centers displayed may not be tied up due to constant change in understanding with those health centers. Members must write an email to know exact status of any particular health care center at that time of availing services. Location of health centers may not be accurate in the map. Please call up the health center directly for exact location. Genex will not liable.
Genex will try its best to offer you the Medical Center of your choice else it will help you avail the services at an alternative empaneled medical center.
Genex does not hold any responsibility for the quality of Medical Center. All medical centers are working independently of Genex and by no means Genex looks after their management or their capabilities. The patient will be utilizing the services at his/her own risk.
Genex holds no responsibility for any commitments made by any agents. The customer is strictly advised to read Genex Policies before registering.
List of most Medical Centers may be available on ‘Genexchild.com’. The customer agrees to the fact that list of centers is a dynamic process and addition and deletion of the centers keep happening.
Booking appointment thru Genex website is a way to authorize and request Genex to help in fixing the time slot as per the convenience of the customer, however final discretion is on the availability of medical centers and its practitioners and Genex hold no responsibility whatsoever.
The customer must Generate a booking code in advance BEFORE going to/contacting the Medical Center. Unless the booking code received on the cellular phone as sms is shown to the Health Center, the Health Center may not abide by their understanding with Genex.
Please Only Communicate on support@genex.com for any information / clarification regarding your services. Genex does not hold any responsibility of any communication done through any other means.

Special Policies for Genex Mother & Child Development Program

This program can not be combined with any other promotional activities or offers at Genex or its network.
Enrolling in this program is at your own free will and you cannot make any claims from Genex under any circumstances.
Genex reserves the right to withdraw the offer anytime at its discretion without assigning any reason.
Tests may be done at any health center in Genex network with a prior booking only.
Book tests at least 3 working days in advance
Genex will pay the money only if there is no interference from any third party.
The Genex Mother & Child Development Program is a voluntary program which the Parents/ users have agreed of their own volition. No claims regarding the registration for the program or availing of its benefits on the ground that the registration/ use of the program is coercive or involuntary. The mother has to register with Genex within 12 weeks of LMP when pregnant, to avail the FD benefits of The Genex Mother & Child Development Program.
The mother will have to remain on Genex network throughout her pregnancy. This entails getting that all the test prescribed by global standards, as decided by Genex, including the delivery will have to be booked through Genex on its network. A list of the prescribed tests during pregnancy is available on the App.
All the payment will have to be made to the health centers through Genex website/App. If the payment is made directly without using the Genex platform, the user will be terminated from the program and nothing will be given.
You may register later than 12 weeks also to get Genex help to book your tests. At this stage you will however not be eligible for free FD under the program.
Genex at its own discretion may shift the FD plan to Genex Health Plan.
After delivery & neo-natal test, Genex will get FD (or your selection at the time of registering) done in your name. All FD’s will be linked to the Bank accounts.
After the issuance of FD, In the 18 year journey, once every month the mother or child will have to login for us to know that the child is healthy and alive. The FD will be withdrawn if the the Girl Child is not alive.
After child’s birth, for further benefits and cash backs on the your treatment you may choose Genex services. This will help you and your child maintain their health records. The Girl can withdraw the FD amount at maturity only after obtaining NOC from Genex
Genex has the final discretion and may refuse any time without any reason. Genex may terminate this offer or/and the entire program as and when they deemed fit.
The lifetime free membership given to newly born boy or girl will keep renewing every year subject to the condition that the plan is used at least once every year. Failure to do so will result in termination of the free membership permanently.
Any information which is not clearly true or understood will lead to termination of the FD amount. Any ambiguity / confusion regarding any information submitted to Genex or its channel partner will lead to Termination. Any benefit of doubt will go to Genex.
The FD amount will belong to Genex in case of any mishappening or death of the child at any time before the maturity of the same. If FD is not claimed with in 3 months after the girl turning 18, the amount of FD will go back to Genex.
The recipients are eligible only when they get all tests for pregnancy/ child birth done (as prescribed by any agency or doctor or any other global standards which Genex deems fit, as per info available on Genex platform) through Genex network after making proper bookings and paying through Genex. Any test not done or done outside Genex network will terminate the offer from Genex. This list shows the minimum tests needed for a healthy child. Please consult your doctor/gynaecologist for any other test and please get those also done. Genex will not take any responsibility if anything goes wrong with the mother or/and the child at any stage before, during or after pregnancy. Genex is helping you suggest the tests and you may/may not abide by it.
Every test shall be booked through Genex at a center of your choice at least 3 working days in advance. If the center of your choice is not available on Genex Network, Genex will help get that center on its network else help you with another center on its network. Tests/procedures would be including delivery & neo-natal tests for the new born. Failure to skip any tests in the list after your registration, or not do the same booked through Genex will automatically terminate this offer. Genex assumes no responsibility of any kind and by selecting this offer you indemnify Genex for any mishappening before, during & after the tests. Test cost has to be borne by you and has to be paid through Genex platform.

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